Refund and cancellation policy

Before pick-up

If you cancel before our team collects your vehicle, any advance paid for special-order parts may be refunded minus actual procurement costs already incurred. Routine service bookings cancelled at least 4 hours before the scheduled pick-up window are typically fully refundable.

After pick-up, before work starts

If you cancel after collection but before workshop work begins, we may charge a logistics fee of up to ₹500 to cover driver time and fuel.

Work in progress or completed

Once approved work has started, you are responsible for labour and parts already fitted or ordered for your car. Partial completion is billed for work completed to date.

No-show or unreachable customer

If we cannot reach you at pick-up or you are unavailable, the booking may be rescheduled or treated as a no-show.

Refunds

Approved refunds are processed to the original payment method where possible within 10 business days.

Contact +91 75587 83868 or contactus@yourmechaniconline.com for cancellation help.